Everyday English for Hospitality Professionals helps future workers in the hotel and restaurant fields develop the English vocabulary needed to interact with customers and colleagues.

With vivid pictures and clear captions, Everyday English for Hospitality Professionals presents essential language structures for such common functions as welcoming a guest, bringing luggage to a room, taking a meal order, and finding medical care for a guest.

Using the popular picture-process format, Everyday English for Hospitality Professionals presents essential language in a clear and practical format. The characters and situations in the book coordinate with the award-winning software package, Hospitality English, from DynEd International.

Key Features :

• Vibrant full-color illustrations
• Vocabulary for more than 60 essential hospitality functions
• In-depth Culture and Language notes
• Special sections about good practices for hospitality professionals
• Natural, idiomatic English

About the Author

Nigel A. Caplan, PhD, is an associate professor at the University of Delaware English Language Institute in the United States, where he teaches courses ranging from academic writing for graduate students to language through drama. A native of the UK, Nigel has been living and teaching ESL in the US for over 15 years, and is almost fluent in American English. He holds a PhD in Education from the University of Delaware, a Master's in TESOL from the University of Pennsylvania, and a Bacherlor's degree in Modern and Medieval Languages from Cambridge University. He has written several ESL textbooks with the University of Michigan Press and Oxford University Press.

Product details

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