Hospitality Management
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Food and Beverage Management 6th Edition
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The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice
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Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
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Bill Marriott: Success Is Never Final–his Life and the Decisions That Built a Hotel Empire
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A Hotel Manager’s Handbook: 189 Techniques for Achieving Exceptional Guest Satisfaction
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The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets
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Restaurant Success by the Numbers, Second Edition
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A WEALTH OF INSIGHT The Worlds Best Luxury Hoteliers
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Strategic Management for Hospitality and Tourism
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Emotional Intelligence in Tourism and Hospitality
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Labor in the Tourism and Hospitality Industry
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How to Succeed in Hotel Management Job Interviews
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Managing People in the Hospitality Industry
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