Human resources are led, not managed. Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors—the people on whom success or failure of every hospitality enterprise depends. It is a book about first-line supervision, written especially for the beginning leader, newly promoted supervisor, or anyone planning a career in the hospitality field. Even experienced managers will find if full of useful ideas and insights. Revised and updated to include increased coverage of contemporary diversity initiatives, with information on recruitment and retention, and additional profiles of individuals and companies, Supervision in the Hospitality Industry provides a basic understanding of a leader’s role and responsibilities applied to the hospitality industry.

Reviews

I enjoyed reading this book and it gave me insight on …
I enjoyed reading this book and it gave me insight on the industry that is appealing to me…It was great information for my role as Human Resource Director in Hospitality.

About the Author

John R. Walker, DBA, CHA, FMP, is the McKibbon Professor of Hotel and Restaurant Management at the School of Hotel and Restaurant Management at the University of South Florida, Sarasota-Manatee.

JACK E. MILLER (deceased) and DAVID K. HAYES, PhD, collaborated on several books in hospitality management, including Supervision in the Hospitality Industry and Menu Pricing and Strategy (both from Wiley).
LEA R. DOPSON, EdD, teaches financial management at the Collins School of Hospitality Management at California State Polytechnic University, Pomona. Dr. Dopson has over 17 years of teaching and industry experience, and is a Certified Hospitality Educator.

Product details

The post Supervision in the Hospitality Industry: Leading Human Resources appeared first on EASY Digital Pro.

Restaurant Concepts, Management, and Operations, 8th Edition takes the reader from the initial idea to the grand opening. It features comprehensive, applications-based coverage of all aspects of developing, opening, and running a restaurant. This includes topics such as staffing, legal and regulatory concerns, cost control and general financing, marketing and promotion, equipment and design, the menu, sanitation, and concept. A one-stop guide to the restaurant business, the Eighth Edition of Walker’s, Restaurant Concepts, Management, and Operations continues the success of previous editions, providing, in an easy-to-read way, all of the skills and information needed to master every challenge and succeed in this highly competitive and rewarding industry. Each chapter has been revised, updated, and enhanced with numerous industry examples, sidebars, charts, tables, photographs, and menus. All of this information will help restaurant owners make the decisions necessary to build a thriving business.

Reviews

Great reference tool
Glad I purchased the ebook. A great reference tool for anyone wanting to start or manage a restaurant.

About the Author

John R. Walker, DBA, CHA, FMP, is the McKibbon Professor of Hotel and Restaurant Management at the School of Hotel and Restaurant Management at the University of South Florida, Sarasota-Manatee.

Product details

The post Restaurant Concepts, Management and Operations appeared first on EASY Digital Pro.