When done right, retail sales management can be uniquely rewarding. As a store owner or leader of a retail team, you have the opportunity to positively impact the lives of both your customers and your employees. In this practical course, Noah Fleming shares strategies and tips that can help you develop a top-notch team and create a consistent experience for your customers. Noah covers the most important components of management success in retail, including internal benchmarking, role-playing, and ensuring you have the right people in the right places. He also explores how to motivate your team for success, track key performance indicators (KPIs), market your business effectively, and more.

About the Author

Noah Fleming is an author, speaker, and the president of Fleming Consulting & Co. Noah—who has worked with companies with $2 million to $5 billion in annual revenue—is focused on showing clients how to find the most relevant leverage points to create lasting positive change in companies of any size. He's provided coaching and consulting to thousands of business owners, executives, and individuals looking to dramatically grow their businesses, showing them how to leverage the hidden assets they already have in place. In addition, Noah is the author of the #1 Amazon bestselling books in the categories of sales, marketing, and customer service, Evergreen: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving and The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions.

Video Details

• Full Video Tutorials
• Video File Format: MP4
• Skill Level: Intermediate
• Video Duration: 28m 30s
• Instructor: Noah Fleming

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