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Crisis Management in Tourism

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Crisis Management in Tourism

The history of modern tourism records many localized and some international crises characterized by extreme and sudden reduction in demand for specific destination areas or types of tourism product. Managerial responses to such events include both problem solving and market recovery steps, but these vary in effectiveness and recovery may be slow to occur after the initial problems are overcome. With examples drawn from the UK, Europe, America, Australia and Asia, this book brings together a range of expert academic analysis of the latest thinking and practice in this increasingly important area of tourism management.

About the Author

Eric Laws has an MPhil from the University of Surrey and a PhD from Griffith University. He has retired from full time academic life, and is Visiting Professor at Leshan Normal University, Sichuan, P.R. China. His research interests include tourism service quality, destination management, crisis management and elephant tourism. Eric’s publications include nearly 100 journal articles, book chapters and conference papers. The Elephant Tourism Business is Eric’s twentieth authored or edited book.

Product details

  • Full PDF E-Book
  • Good Quality PDF for Print
  • Publisher ‏ : ‎ CABI; First edition (December 15, 2006)
  • Language ‏ : ‎ English
  • Total Pages ‏ : ‎ 411 pages
  • File Size : 2MB
  • ISBN-10 ‏ : ‎ 1845930479
  • ISBN-13 ‏ : ‎ 978-1845930479

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Product Description

Crisis Management in Tourism

The history of modern tourism records many localized and some international crises characterized by extreme and sudden reduction in demand for specific destination areas or types of tourism product. Managerial responses to such events include both problem solving and market recovery steps, but these vary in effectiveness and recovery may be slow to occur after the initial problems are overcome. With examples drawn from the UK, Europe, America, Australia and Asia, this book brings together a range of expert academic analysis of the latest thinking and practice in this increasingly important area of tourism management.

About the Author

Eric Laws has an MPhil from the University of Surrey and a PhD from Griffith University. He has retired from full time academic life, and is Visiting Professor at Leshan Normal University, Sichuan, P.R. China. His research interests include tourism service quality, destination management, crisis management and elephant tourism. Eric’s publications include nearly 100 journal articles, book chapters and conference papers. The Elephant Tourism Business is Eric’s twentieth authored or edited book.

Product details

  • Full PDF E-Book
  • Good Quality PDF for Print
  • Publisher ‏ : ‎ CABI; First edition (December 15, 2006)
  • Language ‏ : ‎ English
  • Total Pages ‏ : ‎ 411 pages
  • File Size : 2MB
  • ISBN-10 ‏ : ‎ 1845930479
  • ISBN-13 ‏ : ‎ 978-1845930479

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