First, Break All the Rules: What the World's Greatest Managers Do Differently

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Categories Audiobooks, Business, Business, E-Books, Leadership, Leadership, Management, Management Tags Curt Coffman, Marcus Buckingham

First, Break All the Rules: What the World’s Greatest Managers Do Differently

What separates the greatest managers from all the rest?

They actually have vastly different styles and backgrounds. Yet despite their differences, great managers share one common trait: They don’t hesitate to break virtually every rule held sacred by conventional wisdom. They don’t believe that, with enough training, a person can achieve anything he sets his mind to. They don’t try to help people overcome their weaknesses. And, yes, they even play favorites.

In this longtime management bestseller, Gallup presents the remarkable findings of its massive in-depth study of great managers. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small, entrepreneurial firms. Whatever their circumstances, the managers who ultimately became the focus of Gallup’s research were those who excelled at turning each individual employee’s talent into high performance.

Gallup has found that the front-line manager is the key to attracting and retaining talented employees. This book explains how the best managers select an employee for talent rather than for skills or experience, set expectations, build on each person’s unique strengths rather than trying to fix his or her weaknesses, and get the best performance out of their teams.

And perhaps most important, Gallup’s research produced the 12 simple statements that distinguish the strongest departments of a company from all the rest. First, Break All the Rules is the first book to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction and the rate of turnover.

First, Break All the Rules presents vital performance and career lessons for managers at every level — and best of all, shows you how to apply them to your own situation.

About the Author

Curt Coffman is a New York Times bestselling author, researcher, business scientist, and consultant to Fortune 100 and Fortune 500 organizations. He was formerly the Global Practice Leader for Employee and Customer Engagement at the Gallup Organization for twenty-two years. He is the coauthor of the New York Times business bestseller First, Break All the Rules and Culture Eats Strategy for Lunch: The Secret of Extraordinary Results. Coffmans work has been translated into over forty different languages; his research and writings have appeared in the New York Times, Wall Street Journal, Washington Post, USA Today, Businessweek, the Economist, and a host of other management journals. He is currently an op-ed contributor to the New York Times. He lives in Denver.

Marcus Buckingham spent seventeen years at Gallup, where he conducted research into the worlds best leaders, managers, and workplaces. The Gallup research later became the basis for the bestselling books First, Break All the Rules and Now, Discover Your Strengths, both of which he coauthored. Buckingham has been the subject of in-depth profiles in the New York Times, Fortune, Businessweek, and Fast Company. In 2007 he founded the Marcus Buckingham Company to create strengths-based management training solutions for organizations worldwide, and now spreads the strengths message in keynote addresses to over 250,000 people around the globe each year. He lives in Los Angeles with his wife and children.