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Hotel Management and Operations

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Hotel Management and Operations

This newly updated edition is  a compilation of readings, divided into nine sections, each examining a specific hotel department or activity. Each topic is examined through a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there.  Multidimensional case studies, taking a practical approach, challenge readers  to identify the central issues involved in complex management problems, understand the structure and resources of the department in question, and find solutions that may help in managing other hotel resources and departments.

About the Author

Michael J. O’Fallon, PhD, teaches in the Hospitality and Tourism Management Department in the College of Business at James Madison University.

Denney G. Rutherford, PhD, is the Endowed Chair Emeritus in the School of Hospitality Business Management at Washington State University.

Product details

  • Full PDF E-Book Included
  • Good Quality PDF for Print
  • Print Length : 512 pages
  • ISBN-10 : 0470177144
  • ISBN-13 : 978-0470177143
  • Publisher : Wiley; 5th Edition (January 12, 2010)
  • Language: : English

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Product Description

Hotel Management and Operations

This newly updated edition is  a compilation of readings, divided into nine sections, each examining a specific hotel department or activity. Each topic is examined through a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there.  Multidimensional case studies, taking a practical approach, challenge readers  to identify the central issues involved in complex management problems, understand the structure and resources of the department in question, and find solutions that may help in managing other hotel resources and departments.

About the Author

Michael J. O’Fallon, PhD, teaches in the Hospitality and Tourism Management Department in the College of Business at James Madison University.

Denney G. Rutherford, PhD, is the Endowed Chair Emeritus in the School of Hospitality Business Management at Washington State University.

Product details

  • Full PDF E-Book Included
  • Good Quality PDF for Print
  • Print Length : 512 pages
  • ISBN-10 : 0470177144
  • ISBN-13 : 978-0470177143
  • Publisher : Wiley; 5th Edition (January 12, 2010)
  • Language: : English

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