Organization Communication: Fundamentals

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Categories Business Skills, Videos Tags Brenda Bailey-Hughes, Organization Communication

Organization Communication: Fundamentals

Organizations are complex; so are the communications within them. In this course, communication instructor and coach Brenda Bailey-Hughes helps you evaluate your organization’s communication strategy, focusing on seven key questions to ask yourself before every major project and change initiative. Along the way, Brenda shows how these key questions apply to four real-world scenarios at organizations of different sizes, locations, and functions. By the end of the course, you’ll have the skills you need to improve the internal and external communication strategies at your company.

Topics include :

Identify the seven communication questions one should ask before every communication event.
Explore potential sources of miscommunication.
Recall the differences between an audience-tailored message and a generic message.
Identify the most opportune time to use a communication flow diagram.
Explore the potential pitfalls of soliciting feedback.

About the Author

Brenda Bailey-Hughes is a Kelley School of Business senior lecturer who coaches executives on communication.

As a faculty member of the nationally ranked Kelley School of Business at Indiana University, Brenda teaches undergraduate communication courses, Kelley Direct MBA consulting and global leadership courses, and works on the Executive MBA partnership program between Kelley School of Business and Sungkyunkwan University in Seoul, South Korea. Professor Bailey-Hughes is an advocate of teaching global perspectives in the business environment and is a licensed mentor for students and business professionals seeking to improve their international competencies.