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The #1 reason cited in exit interviews for an employee quitting is ‘my manager. Most managers and executives not only aren’t aware of this obvious problem but probably wouldn’t know what to do about it if they did. In The Hands-Off Manager, Steve Chandler and Duane Black offer a new vision for all managers. With stories, examples, and vibrant activities for the reader to practice, this book shows any manager–new or seasoned–how to coach and mentor employees rather than hover over their shoulders and goad them into action. In this system, each employee’s strengths are honored and honed in a climate of partnership and mutual goal-setting. Chandler, whose 100 Ways to Motivate Others is a bestselling favorite with small and large businesses alike, has called The Hands-Off Manager his “most original work to date” because it finally solves the age-old problem of getting the best performance out of people without frustrating yourself and them.
Steve Chandler has achieved the heights of public speaking and seminar training success, with more than twenty Fortune 500 clients. Chandler is a successful author, and his books include 100 Ways to Motivate Yourself, 100 Ways to Motivate Others, and Reinventing Yourself.
Duane Black was the executive vice president and chief operating officer of SunCor Developments, where he oversaw 150 employees and more than 150,000 acres of housing developments. He coauthored The Hands-off Manager: How to Mentor People and Allow Them to Be Successful with Steve Chandler, a book offering advice on how to coach and mentor employees more effectively for all managers. Black currently runs his own consulting firm in Phoenix, Arizona.
Nick Landrum is an award-winning narrator, singer, and voice-over artist. His audiobook work includes The Virgin Suicides, Bob Dylan’s unabridged Chronicles, and he is the voice of the popular Dexter series. He lives in Brooklyn with his family.
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